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We are committed to respecting your right to privacy and protecting your information when you visit our website or use our services.
What information do we collect automatically?
When you visit the Website, and in the course of providing the Services, we collect information about you that does not identify you personally. This information may include the type of computer and browser you are using, Uniform Resource Locators ("URLs") used by you to access the Website, your Internet Protocol ("IP") address, your Machine Access Control ("MAC") address, and what web service you are using. We may also collect the date, time, and length of visit, and the pages you visit. Collecting this information helps us design the site and the services to best suit your needs. This information may be compiled and analyzed on both an individual and an aggregate basis.
What information do we collect as part of the services?
In the course of using the services, you are required to provide certain Personally Identifiable Information ("PII") to us, including your first and last name, mailing address (including zip code), e-mail address, telephone number, and other information about you and your business that allows us to contact you in person or online. In addition, non-personal information that is automatically collected or that you provide may be linked with your PII in order to improve the provision of the services. We may gather additional personal or non-personal information in the future. Depending on which part of the services you choose to access, some information we ask you to provide is mandatory and some is voluntary. If you do not provide the mandatory information with respect to a portion of the services, you will be unable to access that portion of the services.
How do we use your information?
Initially, we use your information to contact you. By registering via the Website, you are giving us permission to contact you using the email address or by telephone or by text to the mobile telephone number you provided us. You may opt out of any such communications at any time by updating your account preferences. We also use PII that you voluntarily proffer to provide our services to you. We may create and use aggregated data and statistical information that does not identify you individually in order to describe or promote our website and for other lawful purposes.
How do we share the information we collect?
How do we protect your information?
What about advertisements and linked sites?
How do we comply with California users’ rights under California law?
If you are a resident of the State of California, we provide you with information on how to exercise your disclosure choice options, such as your right to opt-out (which we may sometimes refer to as "unsubscribe") or opt-in for use of your Personal Information by third parties (such as Service Partners) for marketing purposes. Therefore, pursuant to the California Civil Code, we are not required to maintain or disclose a list of the third parties that received your PII for marketing purposes during the preceding year. If you are a California resident and wish to request information about how to exercise your third party disclosure choices, please send a request by (i) filling out the form on the "Contact" page of our website and including "Request for California Disclosure Choices" in the first line of the message or (ii) sending a letter or postcard to "Request for California Disclosure Choices" at the address on the home page or "Contact" page of our website. For all requests, please include your name, street address, city, state, zip code and e-mail address (your street address is optional if you wish to receive a response to your request via email) and indicate your preference on how our response to your request should be sent (email or postal mail). We will not accept requests via the telephone or by facsimile. We are not responsible for failing to respond to notices that are not labeled or sent properly, or do not have complete information. We do not obey Do Not Track signals from a user’s Internet browser. We make no representations concerning third parties that do not collect PII directly through the Website. These disclosures are made under Cal. Bus. & Prof. Code § 22575.
Do we collect PII from children?
Our website is not intended for use by children. No one under age 13 should use, or provide any personal information to, our website. If we learn that we have mistakenly collected personal information from a child under age 13, we will delete that information as soon as possible. If you believe that we might have information from or about a child under age 13, please contact us via the "Contact" page on the website.
The paragraphs above explain how we meet the Privacy Principles of accountability, identifying purposes for which PI is used, obtaining your consent, ensuring accuracy, safeguarding PI, and ensuring openness and your access to your PI. The following sections explain how we meet the other Privacy Principles.
We limit the Personal Information we collect to that which is necessary to deliver the products and services that we have outlined above.
Limiting use, disclosure and retention
We use and disclose your Personal Information only for the purposes that we have outlined above and we do not sell your information to any third party. All Personal Information is maintained with industry standard physical and electronic protections, including user authentication, firewall technology and the use of detection software. Personal Information may only be retained for the amount of time needed to fulfill the purpose for which it was collected.
Complaints and Access Requests
Transmission outside of Canada